ALWAYS-ON CHURN PREVENTION.
Customers can leave you for many reasons. DI retain uses AI and algorithms to identify customers that are likely to churn and the reasons driving this.
The models are always–on, meaning at-risk customers are identified early and measures can be taken to save them.
PROACTIVELY TAKE ACTION TO RETAIN CUSTOMERS
- Augment your data with Data Insight proprietary data, to provide a full view of your customers and influencing factors
- Understand the reasons customer churn and their relative impact
- Allocate a dynamic at-risk score and risk segment to every customer
- Integrate with your marketing automation platform, to allow proactive customer contact as soon as they become at-risk
MEASURE PROGRAM EFFECTIVENESS
- AI algorithms that are constantly learning and refining the churn model over time, based on real results
- Intuitive dashboard to track engagement and understand your save rates
- Measure the effectiveness and value creation of your retention program